Hair Is Life will happily accommodate unopened, unworn returns or exchanges within 14 days of receiving your order. We will not accept any returns or exchanges 14 days after your purchase. Customer is responsible for the cost of return shipping back to Hair Is Life.
Our warranty DOES NOT cover the following:
- Defects from improper application.
- Defects from improper use of the product (Not using proper hair care, coloring, cutting the wefts, etc).
- Defects from personal attempts to alter the extensions in any way from its original form.
- Excess use of heat and improper care of the extensions.
